What personal data we collect and why we collect it

When you contact Enchanted Gardens, we collect the personal information you choose to share, such as your name, email address, phone number and details about your garden project.
This information is used only to respond to your enquiry, provide quotes, deliver design services and communicate with you about your project.

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Enchanted Gardens:

• does not collect data via website forms

• does not offer logins or user accounts

• does not host comment boxes

All personal data is provided voluntarily when you contact us directly by email or phone. 

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Embedded content from other websites

Pages on this site may include embedded content (such as videos, images or articles). Embedded content from other websites behaves in the same way as if you had visited those websites directly.

These third-party sites may collect data about you, use cookies, or track your interaction with their content, particularly if you are logged in to their service. Enchanted Gardens has no control over how third-party sites handle your data.

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Analytics

We collect anonymous information about how visitors use this website (such as pages visited and time spent on the site) to help us understand what works well and improve the site. This data does not identify you personally.

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Who we share your data with

We do not sell, trade or share your personal data with third parties.

Your contact details may only be shared with another party (for example, a contractor involved in your project) if you have given clear permission for us to do so.

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Your contact information

Your contact information is used only for communication about your enquiry or project. It will never be sold or used for marketing by other organisations.

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How long we retain your data​

We keep client records and design files so we can support you in the future if you come back with questions about your garden.

If you ask us to delete your personal data, we will do so wherever possible. Some records — such as invoices, contracts and payment information — must be kept for legal and tax purposes, usually for up to six years.​